Terms of Service - ArtGalleryZen
Last updated: September 16, 2025
Welcome to ArtGalleryZen! These Terms of Service govern your use of our website and the purchase of our fashion accessories, jewelry chains, keychains, and lifestyle products.
đ Agreement to Terms
By accessing our website at www.artgalleryzen.co and making a purchase, you agree to be bound by these Terms of Service and all applicable laws and regulations.
đī¸ Products & Services
- We offer trendy fashion accessories including trouser chains, pearl jewelry, keychains, and lifestyle products
- All product descriptions, images, and prices are subject to change without notice
- We reserve the right to limit quantities and discontinue products
- Colors and styles may vary slightly from images due to monitor settings
đŗ Ordering & Payment
- Order Acceptance: All orders are subject to acceptance and availability
- Pricing: Prices are in USD unless otherwise stated
- Payment: Payment is required at time of order
- Taxes: Applicable taxes will be added at checkout
- Currency: International customers may see prices in local currency
đ Shipping & Delivery
- We ship worldwide from our Hong Kong location
- FREE shipping on orders $199+ (âŦ199+ for Netherlands)
- Delivery times are estimates and may vary due to customs
- Risk of loss passes to you upon delivery to carrier
- You are responsible for customs duties and taxes
đ Returns & Refunds
- Return Period: 30 days from delivery date
- Condition: Items must be unused and in original packaging
- Process: Contact us at sales@artgalleryzen.co
- Refunds: Processed within 5-7 business days after receipt
- Non-returnable: Personalized items and items damaged by misuse
Šī¸ Intellectual Property
- All content on our website is owned by ArtGalleryZen
- You may not reproduce, distribute, or create derivative works
- Product images and descriptions are for personal use only
- Trademarks and logos are protected intellectual property
đ¤ User Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
- Submit false or misleading information
- Violate any applicable laws or regulations
đ Privacy & Data Protection
- Your privacy is important to us - see our Privacy Policy
- We collect and use personal information as described in our Privacy Policy
- You have rights regarding your personal data
- We implement security measures to protect your information
âī¸ Limitation of Liability
- Our liability is limited to the purchase price of products
- We are not liable for indirect, incidental, or consequential damages
- Some jurisdictions do not allow limitation of liability
- Our total liability shall not exceed the amount paid for products
đī¸ Dispute Resolution
- These terms are governed by Hong Kong law
- Disputes will be resolved in Hong Kong courts
- We encourage contacting us first to resolve issues
- Mediation may be required before litigation
đ Modifications
- We reserve the right to modify these terms at any time
- Changes will be posted on this page with updated date
- Continued use constitutes acceptance of modified terms
- Material changes will be communicated via email when possible
đ Questions About Terms
If you have questions about these Terms of Service, please contact us:
- Email: sales@artgalleryzen.co
- Phone: +852 55163190
- Address: Sigma Imports Holdings Limited, 66 Lung Sum Ave, 1/F, Sheung Shui, New Territories Hong Kong SAR
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
