Privacy Policy - ArtGalleryZen
Last updated: September 16, 2025
At ArtGalleryZen, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our fashion accessories and lifestyle products.
📊 Information We Collect
Personal Information:
- Contact Details: Name, email address, phone number
- Shipping Information: Billing and delivery addresses
- Payment Information: Credit card details (processed securely by payment providers)
- Account Information: Username, password, order history
Automatically Collected Information:
- Website Usage: Pages visited, time spent, click patterns
- Device Information: IP address, browser type, device type
- Cookies: Preferences, shopping cart contents, login status
🎯 How We Use Your Information
- Order Processing: Fulfill your fashion accessory and lifestyle product orders
- Customer Service: Respond to inquiries and provide support
- Marketing: Send promotional emails about new products (with your consent)
- Website Improvement: Analyze usage patterns to enhance user experience
- Legal Compliance: Meet regulatory requirements and prevent fraud
- Personalization: Recommend products based on your preferences
🤝 Information Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Shipping companies, payment processors, email services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
- Consent: When you explicitly agree to sharing
🔒 Data Security
- Encryption: All sensitive data is encrypted during transmission
- Secure Storage: Personal information stored on secure servers
- Access Controls: Limited access to authorized personnel only
- Regular Updates: Security measures regularly reviewed and updated
- Payment Security: We never store complete credit card information
👤 Your Privacy Rights
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your data
📅 Data Retention
- Account Data: Retained while your account is active
- Order Information: Kept for 7 years for tax and legal purposes
- Marketing Data: Until you unsubscribe or request deletion
- Website Analytics: Anonymized data retained for 26 months
🌍 International Data Transfers
- Your data may be transferred to and processed in Hong Kong
- We ensure adequate protection through appropriate safeguards
- Data transfers comply with applicable privacy laws
- Third-party services may process data in other countries
👶 Children's Privacy
- Our services are not intended for children under 13
- We do not knowingly collect data from children
- Parents can contact us to remove child's information
- Age verification may be required for certain purchases
📝 Policy Updates
- We may update this policy to reflect changes in our practices
- Material changes will be communicated via email
- Continued use constitutes acceptance of updated policy
- Previous versions available upon request
📞 Contact Us About Privacy
If you have questions about this Privacy Policy or your personal data:
- Email: sales@artgalleryzen.co
- Phone: +852 55163190
- Address: Sigma Imports Holdings Limited, 66 Lung Sum Ave, 1/F, Sheung Shui, New Territories Hong Kong SAR
- Response Time: Within 30 days
This Privacy Policy is effective as of the date listed above and applies to all information collected by ArtGalleryZen.
