Terms of Service – ArtGalleryZen
Last updated: September 16, 2025
Welcome to ArtGalleryZen! These Terms of Service govern your use of our website and the purchase of our fashion accessories, jewelry chains, keychains, and lifestyle products.
📋 Agreement to Terms
By accessing our website at www.artgalleryzen.co and making a purchase, you agree to be bound by these Terms of Service and all applicable laws and regulations.
🛍️ Products & Services
- We offer trendy fashion accessories including trouser chains, pearl jewelry, keychains, and lifestyle products
- All product descriptions, images, and prices are subject to change without notice
- We reserve the right to limit quantities and discontinue products
- Colors and styles may vary slightly from images due to monitor settings
💳 Ordering & Payment
- Order Acceptance: All orders are subject to acceptance and availability
- Pricing: Prices are in USD unless otherwise stated
- Payment: Payment is required at time of order
- Taxes: Applicable taxes will be added at checkout
- Currency: International customers may see prices in local currency
🚚 Shipping & Delivery
- We ship worldwide from our Hong Kong location
- FREE shipping on orders $199+ (€199+ for Netherlands)
- Delivery times are estimates and may vary due to customs
- Risk of loss passes to you upon delivery to carrier
- You are responsible for customs duties and taxes
🔄 Returns & Refunds
- Return Period: 30 days from delivery date
- Condition: Items must be unused and in original packaging
- Process: Contact us at sales@artgalleryzen.co
- Refunds: Processed within 5-7 business days after receipt
- Non-returnable: Personalized items and items damaged by misuse
©️ Intellectual Property
- All content on our website is owned by ArtGalleryZen
- You may not reproduce, distribute, or create derivative works
- Product images and descriptions are for personal use only
- Trademarks and logos are protected intellectual property
👤 User Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
- Submit false or misleading information
- Violate any applicable laws or regulations
🔒 Privacy & Data Protection
- Your privacy is important to us – see our Privacy Policy
- We collect and use personal information as described in our Privacy Policy
- You have rights regarding your personal data
- We implement security measures to protect your information
⚖️ Limitation of Liability
- Our liability is limited to the purchase price of products
- We are not liable for indirect, incidental, or consequential damages
- Some jurisdictions do not allow limitation of liability
- Our total liability shall not exceed the amount paid for products
🏛️ Dispute Resolution
- These terms are governed by Hong Kong law
- Disputes will be resolved in Hong Kong courts
- We encourage contacting us first to resolve issues
- Mediation may be required before litigation
📝 Modifications
- We reserve the right to modify these terms at any time
- Changes will be posted on this page with updated date
- Continued use constitutes acceptance of modified terms
- Material changes will be communicated via email when possible
📞 Questions About Terms
If you have questions about these Terms of Service, please contact us:
- Email: sales@artgalleryzen.co
- Phone: +1 (323) 990 2600
- Address: 1312 17th Street, Suite 890, Denver, CO 80202, USA
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.